Insurance Reimbursement
Billing & Payments
Payments are due at the time of booking services or before service rendered. This is considered your retainer to ensure care on the scheduled date & time agreed upon. All payments are non-refundable. Appointments can be rescheduled, payments for classes will be used for a future class or service of your choice. Services are subject to Ohio state tax.
How to submit for reimbursement. Every health insurance company is different so you should ALWAYS call the member services phone number on the back of your insurance card before you book a home visit. We will provide you with a billing statement needed for reimbursement.
​
When you get a human on the phone, ask them:
-
what your policy covers for breastfeeding support and counseling
-
if they require you to see someone in-network, and if so, exactly who your in-network options are
-
if you have no in-network options, or they can't give you a list of providers, ask them how much money they will reimburse you for obtaining breastfeeding support and counseling from an out-of-network provider
-
exactly what their procedure is for submitting for reimbursement after seeing an out-of-network provider
If your health insurance plan is one of the few that isn't required to cover breastfeeding support and counseling, or you're not interested in submitting for reimbursement, you should be aware that home visits from an IBCLC are eligible Health Savings Account (HSA) expenses. If you have a HSA through your work or your insurance company, you can use your superbill to submit for reimbursement from your HSA funds- you may even be able to use your HSA debit card to pay for the visit.
Aetna Participants
HSA (Health Savings Account) / FSA (Flex Spending Account)
Billing, Payments, and Insurance
Trinity Mother & Baby Outreach offer several payment options to meet the needs of all of our customers. We accept all major Debit and Credit Card payment via PayPal or Square, HSA (Health Savings Account) or FSA (Flex Spending Account), We provider a super bill for Reimbursement to be submitted to your insurance.
Great news! Aetna health insurance subscribers can receive in-home lactation visits with me with no out of pocket costs.
* Aetna will allow up to SIX home visits for every family within the first year of baby's life (and if you need more, Aetna will often approve those too).
​
*Travel fee beginning January 2018 is $0.75 per mile. This fee is due at the time of service and is not included in the overall services fee and is not billed to insurance.
​